Shipping policy

House Of Peace® — Shipping Policy

At House Of Peace®, every order is prepared and packed with care.
We work to ensure each package arrives safely, on time, and with full tracking visibility.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

During launches, restocks, or high-volume periods, processing may take slightly longer. Once your order ships, you will receive a confirmation email with tracking details.

Shipping Rates

United States — $5.99 USD
Free shipping over $99 USD

WORLDWIDE SHIPPING

We ship worldwide. All international orders are shipped with tracked delivery.

Standard Shipping (7–10 Business Days) — $10.00 USD
Express Shipping (4–7 Business Days) — $25.00 USD

Estimated delivery time for all regions: 5–10 business days after dispatch.

Please note that weekends, holidays, and customs processing times are not included in delivery estimates.

Tracking

Once shipped, you will receive a tracking link by email.
Tracking may take 24–48 hours to update after dispatch.

Address Accuracy & Order Changes

Please review your shipping information carefully before completing your order.

Order changes: We can accommodate changes to your shipping address or items in your order only within 1 hour of placing the order. After this 1-hour window, we are unable to guarantee that any changes to the shipping address, products, sizes, or quantities can be made, as your order may already be in processing or fulfillment.

Customers are responsible for providing a complete and accurate shipping address at checkout. The House of Peace is not responsible for delays, failed deliveries, returned packages, lost packages, or missing items resulting from an incorrect, incomplete, or outdated shipping address. If an order is shipped to the address provided at checkout and the address is incorrect, we may be unable to replace or refund any items that are lost or undelivered as a result.

We do not currently ship to P.O. Boxes or APO/FPO/DPO addresses.

Lost or Delayed Packages

If your package appears delayed or has not arrived within the estimated delivery timeframe, please contact us at support@thehouseofpeace.us and we will be happy to assist you.

If a package is confirmed lost after investigation with the shipping carrier, a replacement or refund may be issued in accordance with our policy. However, packages or items lost due to an incorrect or incomplete shipping address provided by the customer may not be eligible for a replacement or refund.