Privacy policy

House Of Peace® — Privacy Policy

Last updated: March 9, 2026

House Of Peace® operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). House Of Peace® is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address

  • Financial information, including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details

  • Account information, including your username, password, security questions, preferences, and settings

  • Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history

  • Communications with us, including any information you include when contacting us for customer support or other inquiries

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers

  • Usage information, including information regarding your interaction with the Services, such as how and when you access, use, or navigate the website

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide your information

  • Automatically through the Services, including from your device when you use our website, products, or services, and through cookies and similar technologies

  • From our service providers, including when they help us operate certain features or process information on our behalf

  • From our partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send account-related notifications, process purchases, returns, exchanges, and other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a more personalized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services on our website or on other websites, including based on items you previously viewed, purchased, or added to your cart.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

If you choose to create an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating with You

We use your personal information to provide customer support, respond to your inquiries, deliver effective service, and maintain our relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and IT management

  • With business and marketing partners to provide marketing services and advertise to you

  • When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as when we ship products to you or when you use social media widgets or login integrations

  • With our affiliates or otherwise within our corporate group

  • In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy

  • To comply with legal obligations, enforce our policies or terms, and protect or defend our rights, our Services, and our users

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and with Shopify. In these cases, Shopify is responsible for the processing of your personal information for those purposes, including responding to requests related to your rights.

To learn more about how Shopify uses your personal information and any rights you may have, you may review Shopify’s consumer privacy materials and privacy tools through Shopify’s official privacy resources.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms. Information you provide on public or semi-public spaces, including third-party social media platforms, may also be visible to others.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” the personal information of individuals under 16 years of age, as those terms may be defined under applicable law.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

  • Right to Access / Know — You may have the right to request access to the personal information we hold about you

  • Right to Delete — You may have the right to request that we delete personal information we maintain about you

  • Right to Correct — You may have the right to request that we correct inaccurate personal information we maintain about you

  • Right to Portability — You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, where applicable

  • Right to Opt Out of Sale or Sharing for Targeted Advertising — Depending on where you reside, you may have the right to opt out of certain uses of your information for targeted advertising or similar purposes

  • Managing Communication Preferences — You may opt out of promotional emails at any time by using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional emails related to your account or orders

If you reside in the United Kingdom or the European Economic Area, and subject to local law, you may also have the following rights:

  • Objection to Processing and Restriction of Processing — You may have the right to ask us to stop or restrict certain types of processing

  • Withdrawal of Consent — Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn

To exercise any of these rights, please contact us using the contact details below.

We will not discriminate against you for exercising your privacy rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Where allowed by law, you may authorize an agent to make requests on your behalf.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent legal safeguards, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we do, we will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice where required by applicable law.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of your rights, you may contact us at:

House Of Peace®
Email: support@thehouseofpeace.us

Address: 19877 East Country Club Drive, Miami, FL 33180, United States

For the purposes of applicable data protection laws, House Of Peace® is the data controller of your personal information.